Can't reg. LR!!

[Amalgam2]

trying to reg my LR prog. Verification code you sent me is rejected?

[thatsmauri]

Amalgam2,

this forum area is not designed for Adobe product-related questions It would be Downloading, Installing, Setting Up  .

(A moderator will move this thread eventually)

What version of LR? Where did you bought it?

Best Regards,
Maurice

[Amalgam2]

LR 6.14  I bought it at a store...NE England.

[Michael J. Hoffman · Accepted solution]

How are you trying to redeem your code? The code you got is probably not the serial number.

You should be going here:

Help with redemption codes

And then follow the section for “Non-subscription Retail Product.” You'll need to sign in with your Adobe ID before redeeming. You can also refer to this thread, which has some additional advice if you’re having difficulty:

Redemption code for Lightroom 6

If you’re still having issues, please tell us exactly what you’re doing and the results you’re getting.

Mike

[Michael J. Hoffman]

I’ve moved this thread to the “Downloading, Installing, Setting Up” forum.

Mike