16 Replies Latest reply on Sep 5, 2018 3:12 PM by Dov Isaacs

    Permissions Password on Adobe Acrobat Pro - I never set one??

    rainbowfrontlawn Level 1

      I downloaded a PDF from my bank. I can open the PDF just fine. But if I try to edit the PDF - add or remove a page, for example - it demands a Permissions Password. I've tried every password I have to no avail.

       

      I have Adobe Acrobat X Pro and have never encountered this issue before. The bank swears they did not set a password on their end. Some documents from their site are "secured" with this Permission Password, and others are not.

      I uninstalled and reinstalled Acrobat, and it never presented me with any options for any kind of password.

       

      Any ideas?