2 Replies Latest reply on Jan 15, 2018 4:50 PM by dgphotogqsticks

    Lightroom fails to open image due to missing "toolkit." None of published workarounds have helped.

    dgphotogqsticks

      I'm getting the following message when, in Windows 10, I right-click on an image file and try to invoke "open with" LR CC.

       

      "Failed to locate tookit with id: com.adobe.ag.library"

       

      In searching for this error message online, none of the items that come up match it exactly. I tried several of the listed workarounds anyway, but none have had the desired effect. Has anyone seen this error and solved it?