3 Replies Latest reply on Jan 16, 2018 8:38 AM by kglad

    Creative Cloud never updates Apps

    robs66667750

      I previously used an enterprise serial number for Creative Cloud. Our organization switched to using Adobe ID. I uninstalled the serial number and Creative Cloud.  I reinstalled Creative Cloud and logged in. On the Assets tab, the message "Update available for Creative Cloud" and the "Update now" button. If I select this button, it changes to "Updating Creative Cloud Please wait..." I waiting hours, waited days, it never changes, never updates. It just hangs. How can this be resolved?

       

      Using macOS 10.13.2. Creative Cloud 4.3.0.256

       

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