• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Can't open Exported legacy version 8 files in CC2018

Community Beginner ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

I've installed the latest version of Illustrator CC (22.0.1).

We have to save our cut-files to legacy version 8.

But if i try to reopen those files (eps and ai files) i get an error and the file is empty.

This is only with the latest version of Illustrator on MacOS X 10.13.2.

With files saved 1 or 2 months ago, i don't have that problem

Error message (in Dutch) contains:

Kan illustratie niet openen. De illustratie bevat een ongeldige opgaand.

Onjuiste operator: {eps_metadata_stream}

Context:

This problem is on two different computers with the same OS and Illustrator version.

Anyone else have this problem?

Views

347

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Beginner , Jan 16, 2018 Jan 16, 2018

Found the problem. Suitcase Fusion caused the problem.

Deactivated the Plug-in and i can saven and open the files again.

Votes

Translate

Translate
Adobe
Community Expert ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Where do you save the files to?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Normally to the server (Synology NAS), but also tried saving the file on my desktop.

Doesn't change anything. Same error.

The software of the ZUND cutting-system can import the files, so they are not completely corrupt or damaged.

Link to test file:  Dropbox - Test.ai

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

I can't reproduce the issue. That is, when I save an AI8 file, it's correct.

But I can reproduce the issue with your file: it shows an error when opening it.

Is your Illustrator updated to 22.0.1?

There has been an issue with saving older files a couple of weeks back, but I don't remember the details.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

Yes, i have Illustrator 22.0.1 and my colleague has the same Illustrator version on a newer iMac and has the same problem.

We both have the same MacOS and Illustrator version with different Adobe accounts on different iMacs (mine is a few years older)

I've removed Illustrator and the preferences today and did a clean install of Illustrator.

But it didn't matter, problem remains.

Created a new illustration, drawn a rectangle and saved it as Illustrator 8 (.ai) and can't open it again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 16, 2018 Jan 16, 2018

Copy link to clipboard

Copied

LATEST

Found the problem. Suitcase Fusion caused the problem.

Deactivated the Plug-in and i can saven and open the files again.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines