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Welcome to the forum.
I haven't tried but I somehow doubt you will overcome the bullet problem. I suspect you need to create that style in a CSS and apply that stylesheet after import.
The endash problem is because you did not apply the RH patches before import. It is described in Using RH7 on my site. You will need to apply the two patches and then upgrade from the earlier version again.
Thank you for your help! I am going to install the 7.0.2 patch/upgrade this morning, hopefully that will correct my special character issue.
The custom colored bullets worked for me without issue when importing the same Word docs to RoboHelp v.5, without any special setup or style sheets. I would import the Word doc and the bullets would remain red with gray text following, just as it was designed in the Word doc. Have you heard of this being a bug with v7?