1 Reply Latest reply on Feb 7, 2018 1:15 PM by AnandSri

    Unable to Sign a PDF || Error: "retrieving your information" || Acrobat Pro


      I am signed in to my Adobe account but when I select the "sign" button, I get the "retrieving your information" dialog but it never moves past that "waiting" graphic...

      I have tried logging out and logging back in, making sure I am on the latest version of Acrobat Pro DC. Nothing gets me past the rotating square box graphic.