Hi there guys and gals,
I've searched the forum and online for about the past 3 hours for this solution and haven't seen it yet, so looking for some help. Using the following:
Adobe Acrobat DC Standard (2015 Release)
Microsoft Office 2016
Both are fresh installs/repairs
I am using a plug-in called AutoPortfolio that makes a portfolio pdf in batch from an Outlook PST file. However, none of the Word or Excel files will convert in batch to pdf. I have an Adobe tab on Word and Excel and can make pdfs from within those two programs, and I can make Word documents from pdf documents within Adobe. However, under "Preferences" "Convert to PDF", the options for Word and Excel are missing. Also, if I go under "File" to "Create" to "Create PDF from File", it does not list Word or Excel files as compatible files.
Any help would be greatly appreciated. Thanks!
Update Acrobat to the latest version available. If that doesn't help, try running a Repair Installation from the Help menu.
I've got the exact same issue, and tried the Repair Installation before I even came here. I updated Adobe and office, even tried a fresh install of Adobe. No dice.