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Word 2016 and Acrobat XI vs 2017

New Here ,
Jan 17, 2018 Jan 17, 2018

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MS Word 2016

Windows 10 64-bit

According to my research Word 2016 is compatible with:

Acrobat 2017

Acrobat DC

Acrobat XI (versions 11.0.16 and higher, the latest version being 11.0.23)

Is this correct? I need to upgrade my Acrobat 10 to either XI or 2017 so I can add the plugin to Word. I'm reading conflicting information about the compatibility between Word 2016 and Acrobat XI/2017. Considering XI is much cheaper than 2017 can I purchase it with confidence knowing that it will work with Office 2016? Has anyone had issues with the plugin not working? Should I just pay more for 2017? I also don't want my employer to buy XI only to find out it doesn't work.

Thank you!

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Install update and subscribe to Acrobat

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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you can only upgrade (via adobe) to acrobat 2017 perpetual license, Adobe products: desktop, web, and mobile applications | Adobe or an acrobat dc subscription, Plans and pricing | Adobe Acrobat DC

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New Here ,
Jan 17, 2018 Jan 17, 2018

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Sorry, just want to make sure I understand so I can relay the information to IT/Help. They were going to buy XI and install it on my workstation. Why is that not an option if it's compatible with Word 2016? I'm fine with upgrading to 2017 - I just need to tell them why they can't purchase XI. They told me it was $173 (versus $416 for 2017).

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Community Expert ,
Jan 17, 2018 Jan 17, 2018

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adobe no longer sells acrobat xi.

you can buy elsewhere but beware you're taking a significant risk unless you personally know the vendor and they'll make good on any problems.

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LEGEND ,
Jan 17, 2018 Jan 17, 2018

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You would have to ask yourself how come a supplier still has copies of a product Adobe completely discontinued 3 years ago. It may be different, however, if you are an existing volume licensee. One trap to beware of is companies that split volume licenses: this is forbidden, and Adobe block them all when they find out. Of course we have no idea what your purchasing chain is like, I can only report we have many unhappy people here caught out through no fault of their own.

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New Here ,
Jan 17, 2018 Jan 17, 2018

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@Test Screen Name

Thanks for the information. I don't know anything about the purchasing structure, but considering how strict they are about software installs and licensing, I assume they go the legit route. The IT guy probably doesn't know Acrobat XI is end of life.

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LEGEND ,
Jan 17, 2018 Jan 17, 2018

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Good point: as it will no longer get security fixes, policies might forbid buying...

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