4 Replies Latest reply on Apr 28, 2018 3:18 PM by davepetrides

    Why in Photoshop progress windows stuck?

    muhammadfaizan Level 1

      photoshop.png

      Can anyone explain why the progress windows stuck when there is no progress going on?
      Even it is not closing on clicking the close button.

      Performed some action, for eg - applied gaussian blur

      • Progress window open & shows the progress of applying blur
      • Progress completed
      • Blur effect applied
      • Window still remains there
        • 1. Re: Why in Photoshop progress windows stuck?
          JJMack Most Valuable Participant

          It sound like you either have a Photoshop bug and Photoshop hangs.  Or your machine is failing.  Of there is a problem with you Photoshop's installation. 

           

          The first thing you should do is to reset all Photoshop Tools and your User ID Photoshop Preferences.   See if that clears up you Photoshop hanging problems.

           

          If Photoshop still hangs you need to provide more information.

           

          Supply pertinent information for quicker answers

          • The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
          • Adobe product and version number
          • Operating system and version number
          • The full text of any error message(s)
          • What you were doing when the problem occurred
          • Screenshots of the problem
          • Computer hardware, such as CPU; GPU; amount of RAM; etc.
          • 2. Re: Why in Photoshop progress windows stuck?
            davepetrides

            This also happens to me.  It started a month or two ago.  Updating and reinstalling Photoshop CC has no effect.  Happens on several machines, so it's definitely a bug.  The only way to get rid of the window is to restart the program, or just move it off to the side and ignore it, as it seems to have no effect on actually using the software.

            • 3. Re: Why in Photoshop progress windows stuck?
              JJMack Most Valuable Participant

              What is getting stuck? the original poster stated gaussian blur as one tool that may hang but the append seemed to indicated other functions may also hang.  I think you need to try to track down what triggers the bug to bite.  Some document condition, a particular sequence of steps.  Random Hangs are not easy to trouble shoot. Something triggers the bug to bite what bates the bug into action. Check to see if the bug has been reported to ADone one ther site Photoshop Family Customer Community . If you can not find it has please report you bur to Adobe there Photoshop Family Customer Community 

               

              It seem like your Photoshop is not actually hanging it is just that Progress bar window does not close when the process has completed. Photoshop keep on working you can use.   If you click on the Progress bar window will it get focus and will Alt+F4 close it if you use Windows.

              • 4. Re: Why in Photoshop progress windows stuck?
                davepetrides Level 1

                The issue is that the progress window doesn't disappear after filters are run.  Only happens after running filters, but doesn't seem to be related to a particular filter or subsequent operation.  As stated, operation of the software isn't effected (no hanging), and the window cannot be closed, including using Alt-F4.  Probably a redraw bug--I'll make a report.  Thanks!