3 Replies Latest reply on Jan 18, 2018 1:49 AM by Beverley Gray

    SIgned up for 1 year of 10 photos per month, cant even download 1!??!

    FrogCdrom

      Logging into my Creative CLoud account, I can see that on 7th April 2017 I signed up for a free year of Adobe Stock (10 images per month).

      The order number shown on my account for this is: ADD001165711UK

       

      Now in January 2018 and I cant download an image.

       

      Ive checked it isnt a "premium" image.

      The image in question is #65236655

       

      Please, can someone help urgently as Im in the middle of a job for a client and need to get this resolved asap.

       

      Thank you.