HELP! The problem stated here is almost exactly the problem we're seeing (except that we don't see any error statement). We can successfully complete installation of the Flex 3 Plug-in for Mercury QuickTest Pro (v10), but we only see it in the Add-In Manager when logged in as Administrator.
It is very difficult to get admin rights to our machines (we were lucky that one QA tester had the rights so we could narrow the problem), so getting admin rights is not the solution.
The add-in installs properly and works great as admin, but not as a standard user. Is there something I can do while logged on as an administrator (change security rights to specific files for general users, for instance) that would get the add-in visible to all who need it?
Did the person that started this thread ever get resolution?