1 Reply Latest reply on Jan 18, 2018 11:59 AM by Jose Panadero

    After effect 2018 // Opening project... stop at 46%

    MinaDN1311

      Hello,

       

      I can't open my project in after effect 2018 (mac or pc) still loading the project.

      Stop at 46%...

       

      I did the update this morning. No problem then this afternoon can't open again the same project.

       

      Plese help!

       

      Thank you

      Mina

        • 1. Re: After effect 2018 // Opening project... stop at 46%
          Jose Panadero Adobe Community Professional

          Did you use some third party plugins? If you have done an update, your third party plugins still remains at the previous After Effects installation folder. You need to reinstall or move them to the new plug-ins folder for CC2018. This could be the problem

           

          If you are not using third party plug-ins, you can delete your preferences. As soon as you launch AE, hold Control/Comand+Alt+Shift. You will be prompted to delete your preferences. AE will generate a new set of preferences. Then, try to open your project and tell us if it works.