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How do I cancel The Adobe Export ?...I don't need to pay for stuff that dont work !

New Here ,
Jan 18, 2018 Jan 18, 2018

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Hello Adobe Team,

Adobe Export is not working...i would like to cancel my Subscription,but the thing is that the site won't open the manage subscriptions...it shows me a blank page...

Please Cancel my subscription...just like the title says..I don't need to pay for it while it broken !

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2018 Jan 18, 2018

Hello nikolaosp26877879

We apologize for the inconvenience caused, as per the description above, you are not able to use the service of Adobe ExportPDF, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF on your current Adobe ID, you can access the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome or Firefox, or Safari.

You can also use the free desktop version of Adobe Reader DC to use the servi

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Adobe Employee ,
Jan 18, 2018 Jan 18, 2018

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Hello nikolaosp26877879

We apologize for the inconvenience caused, as per the description above, you are not able to use the service of Adobe ExportPDF, Is that correct?

The record shows that you are subscribed to Adobe ExportPDF on your current Adobe ID, you can access the service through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password on a different browser like Chrome or Firefox, or Safari.

You can also use the free desktop version of Adobe Reader DC to use the service of Adobe ExportPDF, just "sign-in" with your current Adobe ID and password in Adobe Reader DC, download Adobe Reader DC from Adobe - Adobe Acrobat Reader DC Distribution

if you still wish to discontinue the subscription, you can refer to Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

You can also contact the Adobe support team through https://helpx.adobe.com/contact.html

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

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