Adobe DC will not print singel sided prints

[deanaf41959916]

recently installed Adobe DC, now I can't print single sided sheets.

[Abambo]

Hi deanaf41959916 ,

I'm sorry but I have problems understanding the core of your problem, because your explanations are to sparse.

Could you please get more specific on your system (OS and version, printer etc).

If I understand your request well, you cant print single pages out of a multi-page document?

Regards,

Abambo.

[deanaf41959916]

I downloaded adobe DC - free reader. I have check all of my printer setting, but can't stop printing 2 sided. I need to set my default to single sided not duplex.

My old Adobe Xi Reader perfect, and would default as simplex, wit the option of printing duplex.

Please help!!!!

[deanaf41959916]

Windows 10

[deanaf41959916]

Is there anyone who can answer my question?? This is a huge issue, I can believe no one is willing to help!

[Abambo]

Someone is always willing to help... 🙂

[Abambo]

Was your Adobe XI also running under Windows 10? Or did you update the driver or printer?

Does your printer default to duplex?

Is Windows informed that a duplex unit is installed?

[deanaf41959916]

Yes, and no the printer stayed the same. We didn’t change anything. Adobe updated to DC.

No our printer is defaulted to simplex.

The printer has the capability of duplex, and as I said this was not an issue with XI.

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[Abambo]

deanaf41959916  wrote

The printer has the capability of duplex, and as I said this was not an issue with XI.

I don't doubt that. But some printers do not inform Windows about their capabilities.

To be able to set the duplex/simplex printing from Acrobat, Acrobat needs to get this information from Windows, which needs getting that information from the printer (driver). Acrobat does not ask the printer directly.

If now Acrobat XI worked fine, Acrobat (any version) should work fine, except if anything has been changed outside of the control of Acrobat.

You may try uninstalling Acrobat, running Creative Cloud Cleaner (to be downloaded from the Adobe site, not the program CCcleaner of a similar name, but not from Adobe) and reinstalling Adobe Acrobat. If that works, there was a problem with the upgrade.

If that does not work, the problem lies with your printer or with the information that your printer sends over to the OS.

In any case, you should be able to overwrite any settings by using the printers settings by entering printer properties:

(BTW: please answer in one post and do not include personnel information, like your e-mail signature when answering by mail. That helps greatly the moderators tasks.)

[deanaf41959916]

I can change the settings and it will only print duplex.

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[deanaf41959916]

Samsung x4300lx printer