Adobe Creative Suite Cloud Issues

[santan24398882]

Hello,

Recently, I bought a new computer with good video card and all the stats to run my 3D applications, including products from Adobe. I'm using a student version of Adobe Creative Suite. So my issue began when I downloaded the program and started installing, it showed me an error about my monitor colours being defective. My whole monitor flickered black for few seconds and went back to normal. i couldn't detect any errors in windows system reports. My colours seem fine, and I didn't receive the error afterwards. Thought, today when updating creative cloud suite I had another screen black out and it's seriously worrying me!!! I don't have any issues using other programs, only with Adobe. I would appreciate if there are some solutions with this, or if I could detect the issue!

Thank you!

S.N

[John T Smith · Accepted solution]

Do not count on Windows to be fully up to date when it comes to device drivers

Go to the vendor site to be sure you have an updated driver for your graphic adapter

•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool

There are also intermittent reports that the newest driver is not always the best driver due to driver bugs or compatibility issues, so you MAY need to try an earlier driver version

[santan24398882]

Thank you for the info!