2 Replies Latest reply on Jan 19, 2018 9:17 AM by John T Smith

    Creative Cloud marked one user for "not renew" help!

    38103TDN

      In Creative Cloud management I marked one user as to not renew but now after talking with the user they will be needing to use the Suite after the renewal date. I cannot find anyway to change it back to auto-renewal from "will expire on xx/xx/xxxx" ... I still have 3 weeks so it seems they would make it easy to change your mind.

       

      Do I need to call or just wait for it to expire and then have to order it again?