I have recently completed an update project in Director
MX2004, this was completed by extracting the source from a customer
supplied CD of an existing project (the original design company had
gone into receivership and none of the source files survived) and
essentially rebuilding all of the functionality, Navigation etc..
All was well until the first draft showed that the digital
video content failed to playback due to the failure to translate an
Xtra (DirectMediaXtra) from the CD rip, the purchase of its
successor (MPEGAdvance) cured the problem on our test machines but
the customer is complaining that the projector still fails to load
the digital video on some of their laptop PCs although this time
not with a red cross but with a blank black screen.
Am I at fault or is it a hardware CODEC problem? Any ideas?