9 Replies Latest reply on Apr 17, 2018 1:47 PM by Anonymous17401632

    Photoshop CC 2018 - An Unrecoverable Problem Has Occured

    minh76028501 Level 1

      I'm having an issue with computers recently updated to Windows 1709 Fall Creator's Update and Photoshop CC 2018 specifically. Every time I launch the program, I get the message "An unrecoverable problem has occurred. Photoshop will now exit." Even after uninstalling and removing all preferences, and even deleting the Adobe folders in the user\appdata folders, it still won't work after re-installing. All other Adobe CC 2018 programs work just fine, and even Photoshop CC 2017 works great when I choose to install the older version. I however cannot get Photoshop 2018 to work. Has anyone experienced the issue or is there a specific log that can provide more info to the issue?