1 Reply Latest reply on Jan 22, 2018 10:00 PM by Neox99

    why are some images greyed out and unable to import from card reader

    heathert52382913 Level 1

      Hello. I've been having issues importing images from my 5d to my laptop. I bought a card reader and the sd card is in there, but when I click import- and select the device, most of the images are greyed out, and it says there is a duplicate copy of these in the catalogue already. I am unable to import them. However, when I go to my library, none of these images are present. Why is this happening and how do I fix it???

        • 1. Re: why are some images greyed out and unable to import from card reader
          Neox99 Level 4

          Using your operating system to view the location that you are trying to imported 'TO', can you view/see the files/images?

           

          I learned long ago (been a Lr user since day one) to not import from camera or card.

          I use the operating system to copy the files to a working location on my computer drive system.

          Then I use Lr to import using COPY (never MOVE)

          Now I have the files in 3 locations in case a problem arrises.

           

          Quick attempt at a cure: Use the OS to copy files to folder on Desktop.

          Rename the files.

          Use LR Import from those renamed, new location, files.