Problem with contracted plan and trial version

[rubéna89477325]

Hello everyone!

I have contracted an Adobe plan (photographic) and I am installing it in a new MacBook Pro, since the previous one has broken down.

When downloading photoshop and lightroom I downloaded a trial version for 7 days, and I have contracted and paid for the photographic plan.

Can anybody help me?

Thank you very much!!!

[Ned Murphy · Accepted solution]

FAQ: What do I do if I have a membership but my app is acting as if I have a trial?

https://forums.adobe.com/thread/1962238

Creative Cloud website shows trial options after purchase

https://helpx.adobe.com/creative-cloud/kb/cloud-website-shows-trial-purchase.html