1 Reply Latest reply on Jan 23, 2018 7:46 AM by Akash Sharma

    New Update for PS CC

    Karrie-AnneB
    Karrie-AnneB Jan 23, 2018 5:08 AM

      I downloaded to new PS cc update today and since then my PS is not processing the image when I am trying to export it??? Help please

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        • 1. Re: New Update for PS CC
          Akash Sharma Adobe Employee
          Akash Sharma Employee Jan 23, 2018 7:46 AM (in response to Karrie-AnneB)

          Hi karrie-anneb,

           

          As you've mentioned that you installed the latest version 19.1 of Photoshop CC and unable to process images in Photoshop while exporting since then. Do you get any error message? Does the app stalls or crashes and if so does that only happen with a specific file or file format?

          Could you please explain your workflow briefly so that we may reproduce the issue?

           

          Thanks,

          Akash Sharma