I accidentally purchased an image that looked very, very similar to the one I was aiming to buy. Is there a way to reverse this? Normally I wouldn't mind, but I did so for my employer and instead of only using 1 credit to get the correct image I had to use 2. Any help is much appreciated, thank you!!
Sorry to hear that you are facing troubles. Would you mind sharing the File IDs which you have accidentally licensed so that I can assist you further?
Hi! Thank you for a fast response. I accidentally purchased this image: AdobeStock_151207591.jpeg
Since you have accidentally purchased the file ID (151207591), I have added 1 credit to your existing credit pack so that you can use a different asset instead.
Hope this helps!
Feel free to update this thread in case of any additional questions.