PNG opens incorrectly in Photoshop CC (2018) v19.1

[MT-GraphicsGuru]

I am trying to open a .png file and it won't open correctly.  I've tried multiple different .png files from different sources and no luck.  I've even saved an image from CC and tried to open it with the same results.  Here is screenshot of CC (left) next to CS4 (right) where it opens just fine:

I've searched the web for a solution with, but have found none.  Any help is greatly appreciated!

[JJMack]

That looks like you may be having a Graphic adapter problem see if there is a newer device driver available for your display adapter. If there is try installing it on you machine.

[neilm75711079]

what does that mean????

[INTO_RichPaul]

Having this exact issue too. Works fine opening the PNG in any other software (including InDesign and Illustrator), any solutions?

[MT-GraphicsGuru]

I contacted support and was told it was a bug that would be fixed in a future update.  The solution was to remove v19.1 and then install 19.0.  Less than ideal, but at least my PNG files are behaving properly.

[c.pfaffenbichler]

Uncheck

Preferences > Plug-Ins > Allow Extensions to Connect to the Internet

Preferences > Plug-Ins > Load Extensions Panels

and restart Photoshop.

[INTO_RichPaul]

This works, thank you.

[c.pfaffenbichler]

It is a known bug and is being worked on, but maybe add your »Me too«: 

Photoshop CC 19.1: PNG Images Opens with Distortion | Photoshop Family Customer Community

[jane-e]

Thank you—both for the link and for the workaround!

[andrewp16903800]

This worked for me, however when I went to export my artboards out, I was unable to load that export panel. So had to go back in and recheck this. Does anyone know when an update will be released sorting this out with Photoshop?

[Mohit Goyal · Accepted solution]

Hi All,

This problem should be fixed after the Photoshop 19.1.2 update. You can install this update via Creative Cloud desktop app.

Also, you can refer the list of the fixed issues after the Photoshop 19.1.2 update, here: Fixed issues in Adobe Photoshop CC

Regards,

Mohit