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text box, image , animation, video not showing on stage but shown in filmstrip

New Here ,
Jan 24, 2018 Jan 24, 2018

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I opened a blank project and tried to insert some text by adding a text box, but the text box is not being shown up on the stage, not only the text box, its the same problem with everything else, I could see them in the film strip. I tried changing the color of the font, but no use. I opened a previously done project. even in that none of the items are showing up. I am using captivate 7. Can anyone please help?

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Community Expert ,
Jan 24, 2018 Jan 24, 2018

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Did you try to do the usual 'repair': clear the cache, clean the preferences? If you are on Windows, which version do you use? Is it compatible with CP7? I kept Win7 on an old system to be sure that older versions will be functional.

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New Here ,
Jan 24, 2018 Jan 24, 2018

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Yeah I have cleared the cache, reset the preferences. I am on windows 7 and it is compatible with CP7. I tried running the program as an administrator too but nothing worked out till now

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New Here ,
Jan 24, 2018 Jan 24, 2018

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Yeah I have cleared the cache, reset the preferences. I am on windows 7 and it is compatible with CP7. I tried running the program as an administrator too but nothing worked out till now.

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