1 Reply Latest reply on Jan 24, 2018 8:08 PM by JJMack

    Photoshop refuses to install

    ewouds56415508

      I have 120 GB of empty space on my D drive, I've set the install map to my D drive.

       

      This is the error message

      Exit Code: 120

      -------------------------------------- Summary --------------------------------------

      - 2 fatal error(s), 0 error(s), 0 warnings(s)

       

      FATAL: Fatal Error '120' occurred while download

      FATAL: Error occurred in download of package (Name: AdobePhotoshop19-Core_x64 Version: 19.1). Error code: '120'

      -------------------------------------------------------------------------------------

      What can I do?

        • 1. Re: Photoshop refuses to install
          JJMack Most Valuable Participant

          How much free space do you have on your boot disk.  Downloads normally are downloaded to your user ID file space.  Photoshop's download size is around 1GB in size around 1GB in size and once downloaded it will be unpacked and installed.  The normal install location is in your OS programs Files tree on you boot drive. Error code 120 indicate your disk filled.  I think the disk would be your C disk that fills not your D disk.

           

          Are you using a Mac.  I do not know what you mean by "I've set the install map to my D drive".