4 Replies Latest reply on Jan 24, 2018 3:46 PM by trum1988

    How to use serial number to get Lightroom on New Computer

    trum1988 Level 1

      Hi. I have already purchased Lightroom CC Classic and Photoshop Elements 13 (I own the software outright, I do NOT have a Creative Cloud subscription). I have the serial numbers for both programs. I recently purchased a secondary computer and am trying to figure out how to download the software onto the new computer using my serial numbers.

       

      I tried downloading a trial and inputting the serial number that way, but it keeps telling me it couldn't find a subscription attached to my account (obviously...because I don't have one). Didn't give an option to put in a serial number anywhere.

       

      Please help me out!