6 Replies Latest reply on Jan 26, 2018 8:38 PM by brihi

    Why "Synchronize Folder" only imports some photos and not all?

    brihi Level 1

      Hi,

       

      Ofen I use the "Synchronize Folder" feature to import photos into a folder but it oftne only imports some of the photos from a folder an not all.

       

      I gives the erro taht the "Files appear to be unsupported or damaged"; that is stranged from the same batch of photos Lighroom will import 60 photos but not the other 70 photos.

       

      I tried to 'Import to Folder' it says Preview unavailable for this file.

       

      All files show properly in Google Photos and on my Mac.

       

      Is there another way to import the photos into Lightroom?

       

      The best,

      -BrianP