3 Replies Latest reply on Jan 30, 2018 8:45 AM by wefollow

    Muse stop during uploading

    wefollow Level 1

      Hello,

       

      It freeze  so I have to open Task Manager few times yesterday.

      I see someone suggested Export as HTML, It showed on Browser but doesn't showed

      Also when I click for  Only modified files to upload it does upload all files(I thank) and freeze.

      I noticed that Typekit Fonts doesn't show on list...

       

       

      I FOUND THAT TOO MANY ASSETS ARE MISSING , LET US GUYS KNOW AFTER I FIXED..SORRY

      I fixed every assets but still stop on 93%(same place) stop and freeze...Please

       

      Advice Please,

      James

        • 1. Re: Muse stop during uploading
          Preran Adobe Employee

          Can you check if there are any assets that are outside of your canvas in Adobe Muse? If there are any, try deleting them and see if that helps.

           

          If you have used third-party fonts, try replacing them with regular ones to see if it helps.


          Let us know your observations.

           

           

           

          Thanks,

          Preran

          • 2. Re: Muse stop during uploading
            wefollow Level 1

            Happy to hear...

            I checked and looks fine,

             

            I noticed that it stop on same spot,  2x3.01.png, so I deleted that page and uninstalled the program......again it stop at the same spot

             

            The file, 2x3.png, is not there in Assets.......can I find that file?

             

            thanks for your time,

            James

            • 3. Re: Muse stop during uploading
              wefollow Level 1

              Hello,

               

                I found that file in Assets, deleted that and doing fine.

              Sorry very sorry,

               

              WHAT I LEARNED.

              WHEN FREEZE DURING UPLOADING, LOOK FOR THE FILE OR ASSET NAME WHERE IT STOP AND DELETED THAT FILE OR ASSET.

              IT WORKS THIS TIME FOR ME( remembered this might help in the future)

               

              thanks for your guys patient,

              James