I suddenly cannot drag/drop my saved signature from Place Signature

[lawyerlori]

I am running Adobe Acrobat XI Pro.  I have had my signature saved for months, and usually when I want to sign a document, I click on Fill & Sign Tools - Place Signature, and then I just drag and drop my signature into the document where I choose.  I opened a fillable PDF yesterday with a signature blank, and when I tried to drag/drop my signature in my usual manner, it opened a "Sign Document" box, and made me click and drag the space where I wanted my signature to appear, and then had me click to "Sign" the document.  My signature appeared much smaller than it usually does on the document, and I finally ended up printing and signing the document, then scanning it in and emailing it to the recipient.

Today, I tried to sign a document in my usual manner, and it now opens the same "Sign Document" box and will not let me just drag and drop my saved signature the way I have always done.  And it's still making me draw a box for where I want my signature to appear, and the signature is much smaller.  The document is a Word document that I created, saved as a PDF, so there are no fillable fields or other security or validation settings that have been changed.  How can I go back to my easy signature method??  Please help!!

[AnandSri]

Hello lawyerlori

Sorry for the delayed response and inconvenience caused, please refer to the following KB docs which discusses the similar issue and scenario Cannot sign fillable form  Link: https://forums.adobe.com/thread/2285546

Can no longer sign fillable PDF forms with DC... worked fine with XI Link: https://forums.adobe.com/thread/1840874

Why can't I place my signature in fillable form with Reader DC? Link: https://forums.adobe.com/thread/1833916

You can also check for any pending updates of Acrobat from Help>Check for updates, reboot the machine after the installation of updates and see if this brings any difference.

Let us know how it goes.

Regards,

Anand Sri.