12 Replies Latest reply on Jan 29, 2018 1:30 PM by Snakepitter540

    Cannot use 3d with 1080 graphics card

    Snakepitter540 Level 1

      I've read Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues , followed the steps, disabled my other graphics card and... no luck. I need 3d for a college class I'm taking so any help would be greatly appreciated.

       

      Adobe Photoshop Version: 19.1.0 20180116.r.238 2018/01/16: 1153018  x64

      Number of Launches: 59

      Operating System: Windows 10 64-bit

      Version: 10 or greater 10.0.16299.15

      System architecture: Intel CPU Family:6, Model:14, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

      Physical processor count: 4

      Logical processor count: 8

      Processor speed: 3408 MHz

      Built-in memory: 32667 MB

      Free memory: 16830 MB

      Memory available to Photoshop: 29383 MB

      Memory used by Photoshop: 59 %

      Alias Layers: Disabled.

      Modifier Palette: Enabled.

      Highbeam: Enabled.

      Image tile size: 128K

      Image cache levels: 4

      Font Preview: Medium

      TextComposer: Latin

      Display: 1

      Display Bounds: top=0, left=0, bottom=1080, right=1920

      Display: 2

      Display Bounds: top=0, left=1920, bottom=1080, right=3840

      OpenGL Drawing: Enabled.

      OpenGL Allow Old GPUs: Not Detected.

      OpenGL Drawing Mode: Advanced

      OpenGL Allow Normal Mode: True.

      OpenGL Allow Advanced Mode: True.

      AIFCoreInitialized=1

      AIFOGLInitialized=1

      OGLContextCreated=1

      NumGLGPUs=2

      NumCLGPUs=1

      NumNativeGPUs=0

      glgpu[0].GLVersion="4.1"

      glgpu[0].IsIntegratedGLGPU=0

      glgpu[0].GLMemoryMB=8192

      glgpu[0].GLName="NVIDIA GeForce GTX 1080"

      glgpu[0].GLVendor="NVIDIA Corporation"

      glgpu[0].GLVendorID=4318

      glgpu[0].GLDriverVersion="23.21.13.9065"

      glgpu[0].GLRectTextureSize=32768

      glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

      glgpu[0].GLRendererID=7040

      glgpu[0].HasGLNPOTSupport=1

      glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d 21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64 _5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf _amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dis pi.inf_amd64_5601d21ccd639df9\nvldumdx.dll"

      glgpu[0].GLDriverDate="20180103000000.000000-000"

      glgpu[0].CanCompileProgramGLSL=1

      glgpu[0].GLFrameBufferOK=1

      glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

      glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

      glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      clgpu[0].CLPlatformVersion="1.2"

      clgpu[0].CLDeviceVersion="1.2 CUDA"

      clgpu[0].IsIntegratedCLGPU=0

      clgpu[0].CLMemoryMB=8192

      clgpu[0].CLName="GeForce GTX 1080"

      clgpu[0].CLVendor="NVIDIA Corporation"

      clgpu[0].CLVendorID=4318

      clgpu[0].CLDriverVersion="390.65"

      clgpu[0].CLBandwidth=2.31234e+11

      clgpu[0].CLCompute=3710.85

      glgpu[1].GLVersion="4.1"

      glgpu[1].IsIntegratedGLGPU=0

      glgpu[1].GLMemoryMB=0

      glgpu[1].GLName="Microsoft Basic Render Driver"

      glgpu[1].GLVendor="NVIDIA Corporation"

      glgpu[1].GLVendorID=5140

      glgpu[1].GLDriverVersion="?"

      glgpu[1].GLRectTextureSize=32768

      glgpu[1].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

      glgpu[1].GLRendererID=140

      glgpu[1].HasGLNPOTSupport=1

      glgpu[1].GLDriver="?"

      glgpu[1].GLDriverDate="?"

      glgpu[1].CanCompileProgramGLSL=1

      glgpu[1].GLFrameBufferOK=1

      glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

      glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

      glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

      glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

      glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

      glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

      glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

      glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

      glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

      License Type: Subscription

      Serial number: 90970296799055945010

      GUIDBucket:

      Application folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\

      Temporary file path: C:\Users\mudad\AppData\Local\Temp\

      Photoshop scratch has async I/O enabled

      Scratch volume(s):

        Startup, 223.0G, 63.9G free

      Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\Plug-Ins\

      Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Plug-Ins\

       

       

      Installed components:

         A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  

         ACE.dll   ACE 2017/11/22-18:28:12   79.589342   79.589342

         AdbePM.dll   PatchMatch 2016/11/03:19:48:57   1.578146   1.578146

         AdobeLinguistic.dll   Adobe Linguisitc Library   10.0.0  

         AdobeOwl.dll   Adobe Owl   5.2.11  

         AdobePDFL.dll   PDFL 2017/10/31-06:12:59   79.250229   79.250229

         AdobePIP.dll   Adobe Product Improvement Program   7.4.1.109.46827  

         AdobeSVGAGM.dll   AdobeSVGAGM   79.588619   79.588619

         AdobeXMP.dll   Adobe XMP Core 2017/07/13-01:06:39   79.160924   79.160924

         AdobeXMPFiles.dll   Adobe XMP Files 2017/07/13-01:06:39   79.160924   79.160924

         AdobeXMPScript.dll   Adobe XMP Script 2017/07/13-01:06:39   79.160924   79.160924

         adobe_caps.dll   Adobe CAPS   10,0,0,6  

         AGM.dll   AGM 2017/11/22-18:28:12   79.589342   79.589342

         ahclient.dll    AdobeHelp Dynamic Link Library   3.0.0.6  

         AIDE.dll   AIDE 2016/05/27-01:08:49   79.574279   79.574279

         amtlib.dll   AMTLib (64 Bit)   10.0.0.221 BuildVersion: 10.0; BuildDate: Tue Aug 1 2017 8:28:8)   1.000000

         ARE.dll   ARE 2017/11/22-18:28:12   79.589342   79.589342

         AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390

         AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390

         Bib.dll   BIB 2017/11/22-18:28:12   79.589342   79.589342

         BIBUtils.dll   BIBUtils 2017/11/22-18:28:12   79.589342   79.589342

         boost_date_time.dll   photoshopdva   11.1.0  

         boost_filesystem.dll   photoshopdva   11.1.0  

         boost_signals.dll   photoshopdva   11.1.0  

         boost_system.dll   photoshopdva   11.1.0  

         boost_threads.dll   photoshopdva   11.1.0  

         cg.dll   NVIDIA Cg Runtime   3.0.00007  

         cgGL.dll   NVIDIA Cg Runtime   3.0.00007  

         CITThreading.dll   Adobe CITThreading   2.1.0.1   2.1.0.1

         CoolType.dll   CoolType 2017/11/22-18:28:12   79.589342   79.589342

         CRClient.dll   Adobe Crash Reporter Client DLL   1.6.3.0  

         dnssd.dll   Bonjour   3,0,0,2  

         dvaaudiodevice.dll   photoshopdva   11.1.0  

         dvacore.dll   photoshopdva   11.1.0  

         dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0  

         dvamarshal.dll   photoshopdva   11.1.0  

         dvamediatypes.dll   photoshopdva   11.1.0  

         dvametadata.dll   photoshopdva   11.1.0  

         dvametadataapi.dll   photoshopdva   11.1.0  

         dvametadataui.dll   photoshopdva   11.1.0  

         dvaplayer.dll   photoshopdva   11.1.0  

         dvatransport.dll   photoshopdva   11.1.0  

         dvaui.dll   photoshopdva   11.1.0  

         dvaunittesting.dll   photoshopdva   11.1.0  

         dynamiclink.dll   photoshopdva   11.1.0  

         ExtendScript.dll   ExtendScript 2017/08/31-12:13:14   81.1150526   81.1150526

         icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  

         igestep30.dll   IGES Reader   9.3.0.113  

         imslib.dll   IMSLib DLL   10.0.0.22  

         JP2KLib.dll   JP2KLib 2017/10/31-01:22:04   79.268591   79.268591

         libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

         libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  

         libmmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

         LogSession.dll   LogSession   7.4.1.109.46827  

         mediacoreif.dll   photoshopdva   11.1.0  

         MPS.dll   MPS 2017/10/31-01:22:04   79.588396   79.588396

         pdfsettings.dll   Adobe PDFSettings   1.04  

         Photoshop.dll   Adobe Photoshop CC 2018   19.1.0  

         Plugin.dll   Adobe Photoshop CC 2018   19.1.0  

         PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   8.5.0  

         PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   8.5.0.87  

         PSArt.dll   Adobe Photoshop CC 2018   19.1.0  

         PSCloud.dll                                                   1.0.0.1  

         PSViews.dll   Adobe Photoshop CC 2018   19.1.0  

         SCCore.dll   ScCore 2017/08/31-12:13:14   81.1150526   81.1150526

         SVGRE.dll   SVGRE   79.586793   79.586793

         svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   17.0.0  

         tbb.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

         tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2017, 0, 2017, 0118  

         TfFontMgr.dll   FontMgr   9.3.0.113  

         TfKernel.dll   Kernel   9.3.0.113  

         TFKGEOM.dll   Kernel Geom   9.3.0.113  

         TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  

         updaternotifications.dll   Adobe Updater Notifications Library   10.0.0.1 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   10.0.0.1

         VulcanControl.dll   Vulcan Application Control Library   5.3.0.16  

         VulcanMessage5.dll   Vulcan Message Library   5.3.0.16  

         WinRTSupport.dll   Adobe Photoshop Windows RT Support   19.0.0.0  

         WRServices.dll   WRServices Thu June 21 2017 12:26:24   Build 0.22473   0.22473

         wu3d.dll   U3D Writer   9.3.0.113  

       

       

       

       

      Required plug-ins:

       

       

         3D Studio 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Accented Edges 19.1.0 - from the file “Filter Gallery.8bf”

         Adaptive Wide Angle 19.1.0 - from the file “Adaptive Wide Angle.8bf”

         Angled Strokes 19.1.0 - from the file “Filter Gallery.8bf”

         Average 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Average.8bf”

         Bas Relief 19.1.0 - from the file “Filter Gallery.8bf”

         BMP 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Camera Raw 10.1 - from the file “Camera Raw.8bi”

         Camera Raw Filter 10.1 - from the file “Camera Raw.8bi”

         Chalk && Charcoal 19.1.0 - from the file “Filter Gallery.8bf”

         Charcoal 19.1.0 - from the file “Filter Gallery.8bf”

         Chrome 19.1.0 - from the file “Filter Gallery.8bf”

         Cineon 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Cineon.8bi”

         Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”

         Collada 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Color Halftone 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Colored Pencil 19.1.0 - from the file “Filter Gallery.8bf”

         CompuServe GIF 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Conté Crayon 19.1.0 - from the file “Filter Gallery.8bf”

         Craquelure 19.1.0 - from the file “Filter Gallery.8bf”

         Crop and Straighten Photos 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “CropPhotosAuto.8li”

         Crop and Straighten Photos Filter 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Crosshatch 19.1.0 - from the file “Filter Gallery.8bf”

         Crystallize 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Cutout 19.1.0 - from the file “Filter Gallery.8bf”

         Dark Strokes 19.1.0 - from the file “Filter Gallery.8bf”

         De-Interlace 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Dicom 19.1.0 - from the file “Dicom.8bi”

         Difference Clouds 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Clouds.8bf”

         Diffuse Glow 19.1.0 - from the file “Filter Gallery.8bf”

         Displace 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Dry Brush 19.1.0 - from the file “Filter Gallery.8bf”

         Eazel Acquire 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “EazelAcquire.8ba”

         Entropy 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Export Color Lookup Tables 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”

         Extrude 19.1.0 - from the file “Standard MultiPlugin.8bf”

         FastCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “FastCore.8bx”

         Fibers 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Film Grain 19.1.0 - from the file “Filter Gallery.8bf”

         Filter Gallery 19.1.0 - from the file “Filter Gallery.8bf”

         Flash 3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Fresco 19.1.0 - from the file “Filter Gallery.8bf”

         Glass 19.1.0 - from the file “Filter Gallery.8bf”

         Glowing Edges 19.1.0 - from the file “Filter Gallery.8bf”

         Google Earth 4 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Grain 19.1.0 - from the file “Filter Gallery.8bf”

         Graphic Pen 19.1.0 - from the file “Filter Gallery.8bf”

         Halftone Pattern 19.1.0 - from the file “Filter Gallery.8bf”

         Halide Bottlenecks 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “HalideBottlenecks.8bx”

         HDRMergeUI 19.1.0 - from the file “HDRMergeUI.8bf”

         HSB/HSL 19.1.0 - from the file “Standard MultiPlugin.8bf”

         IFF Format 19.1.0 - from the file “Standard MultiPlugin.8bf”

         IGES 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Ink Outlines 19.1.0 - from the file “Filter Gallery.8bf”

         JPEG 2000 19.1.0 - from the file “JPEG2000.8bi”

         Kurtosis 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Lens Blur 19.1.0 - from the file “Lens Blur.8bf”

         Lens Correction 19.1.0 - from the file “Lens Correction.8bf”

         Lens Flare 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Liquify 19.1.0 - from the file “Liquify.8bf”

         Matlab Operation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”

         Maximum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Mean 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Measurement Core 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MeasurementCore.8me”

         Median 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Mezzotint 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Minimum 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         MMXCore Routines 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MMXCore.8bx”

         Mosaic Tiles 19.1.0 - from the file “Filter Gallery.8bf”

         Multiprocessor Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “MultiProcessor Support.8bx”

         Neon Glow 19.1.0 - from the file “Filter Gallery.8bf”

         Note Paper 19.1.0 - from the file “Filter Gallery.8bf”

         NTSC Colors 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “NTSC Colors.8bf”

         Ocean Ripple 19.1.0 - from the file “Filter Gallery.8bf”

         OpenEXR 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Paint Daubs 19.1.0 - from the file “Filter Gallery.8bf”

         Palette Knife 19.1.0 - from the file “Filter Gallery.8bf”

         Patchwork 19.1.0 - from the file “Filter Gallery.8bf”

         Paths to Illustrator 19.1.0 - from the file “Standard MultiPlugin.8bf”

         PCX 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PCX.8bi”

         Photocopy 19.1.0 - from the file “Filter Gallery.8bf”

         Photoshop 3D Engine 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Photoshop3DEngine.8bi”

         Photoshop Touch 19.0 - from the file “PSDX.8bi”

         Picture Package Filter 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “ChannelPort.8bf”

         Pinch 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Pixar 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Pixar.8bi”

         Plaster 19.1.0 - from the file “Filter Gallery.8bf”

         Plastic Wrap 19.1.0 - from the file “Filter Gallery.8bf”

         PLY 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Pointillize 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Polar Coordinates 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Portable Bit Map 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “PBM.8bi”

         Poster Edges 19.1.0 - from the file “Filter Gallery.8bf”

         PRC 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Radial Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Radiance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Radiance.8bi”

         Range 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Render Color Lookup Grid 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Export3DLUT.8be”

         Reticulation 19.1.0 - from the file “Filter Gallery.8bf”

         Ripple 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Rough Pastels 19.1.0 - from the file “Filter Gallery.8bf”

         Save for Web 19.1.0 - from the file “Save for Web.8be”

         ScriptingSupport 19.1.0 - from the file “ScriptingSupport.8li”

         Shake Reduction 19.1.0 - from the file “Shake Reduction.8bf”

         Shear 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Skewness 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Smart Blur 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Smudge Stick 19.1.0 - from the file “Filter Gallery.8bf”

         Solarize 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “Solarize.8bf”

         Spaces 19.1.0 - from the file “Spaces.8li”

         Spatter 19.1.0 - from the file “Filter Gallery.8bf”

         Spherize 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Sponge 19.1.0 - from the file “Filter Gallery.8bf”

         Sprayed Strokes 19.1.0 - from the file “Filter Gallery.8bf”

         Stained Glass 19.1.0 - from the file “Filter Gallery.8bf”

         Stamp 19.1.0 - from the file “Filter Gallery.8bf”

         Standard Deviation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         STL 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Sumi-e 19.1.0 - from the file “Filter Gallery.8bf”

         Summation 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Targa 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Texturizer 19.1.0 - from the file “Filter Gallery.8bf”

         Tiles 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Torn Edges 19.1.0 - from the file “Filter Gallery.8bf”

         Twirl 19.1.0 - from the file “Standard MultiPlugin.8bf”

         U3D 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Underpainting 19.1.0 - from the file “Filter Gallery.8bf”

         Vanishing Point 19.1.0 - from the file “VanishingPoint.8bf”

         Variance 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “statistics.8ba”

         Virtual Reality Modeling Language | VRML 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         Water Paper 19.1.0 - from the file “Filter Gallery.8bf”

         Watercolor 19.1.0 - from the file “Filter Gallery.8bf”

         Wave 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Wavefront|OBJ 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “U3D.8bi”

         WIA Support 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WIASupport.8li”

         Wind 19.1.0 - from the file “Standard MultiPlugin.8bf”

         Wireless Bitmap 19.1.0 (20180116.r.238 2018/01/16: 1153018) - from the file “WBMP.8bi”

         ZigZag 19.1.0 - from the file “Standard MultiPlugin.8bf”

       

       

      Optional and third party plug-ins: NONE

       

       

       

       

      Duplicate and Disabled plug-ins: NONE

       

       

       

       

      Plug-ins that failed to load: NONE

       

       

      Extensions:

       

       

         com.adobe.inapp.purchase  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchase.html”

         com.adobe.Butler.backend  2.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.Butler.backend\index.html”

         New Document  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.fnft\fnft.html”

         Libraries  2.11.27 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”

         Start  2.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.ccx.start\index.html”

         Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”

         Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

         Export As  3.1.2 - from the file “C:\Program Files\Adobe\Adobe Photoshop CC 2018\Required\CEP\extensions\com.adobe.photoshop.crema\PSPanel\dialog.html”

       

       

      Installed TWAIN devices: NONE

       

      3dmenu.JPGgraphiccard.JPGperform1.JPGperform2.JPGpref-3d.JPG

        • 1. Re: Cannot use 3d with 1080 graphics card
          JJMack Most Valuable Participant

          Snakepitter540  wrote

           

           

           

          NumGLGPUs=2

          NumCLGPUs=1

          NumNativeGPUs=0

          glgpu[0].GLVersion="4.1"

          glgpu[0].IsIntegratedGLGPU=0

          glgpu[0].GLMemoryMB=8192

          glgpu[0].GLName="NVIDIA GeForce GTX 1080"

          glgpu[0].GLVendor="NVIDIA Corporation"

          glgpu[0].GLVendorID=4318

          glgpu[0].GLDriverVersion="23.21.13.9065"

          glgpu[0].GLRectTextureSize=32768

          glgpu[0].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

          glgpu[0].GLRendererID=7040

          glgpu[0].HasGLNPOTSupport=1

          glgpu[0].GLDriver="C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_5601d 21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd6 4 _5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.in f _amd64_5601d21ccd639df9\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_di s pi.inf_amd64_5601d21ccd639df9\nvldumdx.dll"

          glgpu[0].GLDriverDate="20180103000000.000000-000"

          glgpu[0].CanCompileProgramGLSL=1

          glgpu[0].GLFrameBufferOK=1

          glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

          glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

          glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

          glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

          glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

          glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

          glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

          clgpu[0].CLPlatformVersion="1.2"

          clgpu[0].CLDeviceVersion="1.2 CUDA"

          clgpu[0].IsIntegratedCLGPU=0

          clgpu[0].CLMemoryMB=8192

          clgpu[0].CLName="GeForce GTX 1080"

          clgpu[0].CLVendor="NVIDIA Corporation"

          clgpu[0].CLVendorID=4318

          clgpu[0].CLDriverVersion="390.65"

          clgpu[0].CLBandwidth=2.31234e+11

          clgpu[0].CLCompute=3710.85

          glgpu[1].GLVersion="4.1"

          glgpu[1].IsIntegratedGLGPU=0

          glgpu[1].GLMemoryMB=0

          glgpu[1].GLName="Microsoft Basic Render Driver"

          glgpu[1].GLVendor="NVIDIA Corporation"

          glgpu[1].GLVendorID=5140

          glgpu[1].GLDriverVersion="?"

          glgpu[1].GLRectTextureSize=32768

          glgpu[1].GLRenderer="GeForce GTX 1080/PCIe/SSE2"

          glgpu[1].GLRendererID=140

          glgpu[1].HasGLNPOTSupport=1

          glgpu[1].GLDriver="?"

          glgpu[1].GLDriverDate="?"

          glgpu[1].CanCompileProgramGLSL=1

          glgpu[1].GLFrameBufferOK=1

          glgpu[1].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.60 NVIDIA"

          glgpu[1].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[6553 6]

          glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

          glgpu[1].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[1].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

          glgpu[1].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

          glgpu[1].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]

          glgpu[1].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

          glgpu[1].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

          glgpu[1].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

          glgpu[1].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

           

          It looks like you have two GPU installed in your machine.  Both seem to be GTX 1080 but the system Info look strange and messed up for the second one.

           

          Use the Nvidia control panel see it the is anything in there tat looks off.

          • 2. Re: Cannot use 3d with 1080 graphics card
            davescm Adobe Community Professional

            You say you have disabled the second GPU but Photoshop is still detecting it. Photoshop is known to have issues with multiple graphics cards so, as JJMack advises, start there with the NVidia panel.

             

            Dave

            • 3. Re: Cannot use 3d with 1080 graphics card
              JJMack Most Valuable Participant

              I miss the part where you disabled the second one.  They are the same adapters and GPU try not disableing it.  You only have two displays surly one gtx 1080 can drive them why do you have two 1080 gtx adapters.

              • 4. Re: Cannot use 3d with 1080 graphics card
                Snakepitter540 Level 1

                That's just it - I don't have two 1080's. As you can see above, the second is an Intel 530.

                • 5. Re: Cannot use 3d with 1080 graphics card
                  Snakepitter540 Level 1

                  There's nothing in my Nvida panel that looks off - Open GL is set to the 1080, or auto-detect: neither option works.

                  • 6. Re: Cannot use 3d with 1080 graphics card
                    Giordano - ACP Italy Adobe Community Professional

                    I have almost your same system and I'm thinking what a problem you may have.

                    First, and quite simply, have you tried uninstalling and reinstalling PS?

                    Second, writing in Cotana "driver" > "device management" ... do you have all the drivers updated?

                    • 7. Re: Cannot use 3d with 1080 graphics card
                      Snakepitter540 Level 1

                      I updated the device drivers before posting, and I just did an uninstall, including deleting all my settings, then reinstalled - no change.

                      • 8. Re: Cannot use 3d with 1080 graphics card
                        Giordano - ACP Italy Adobe Community Professional

                        Just in case, are you part of Windows Insider and are you using experimental Windows versions?

                        Go to "update and security" from the settings and at the bottom "Wndows Insider"

                         

                        I do not want in any way to question you, but so far the only reason I know why 3D disappears is that Ps has a crack ... from what I see everything is perfect so I have no idea.

                         

                        You can contact customer service directly and be manually followed remotely at this point Contact Customer Care

                        • 9. Re: Cannot use 3d with 1080 graphics card
                          Snakepitter540 Level 1

                          Giordano - ACP Italy - I checked and am not part of the Windows Insider Program. And no, not a crack, at least it better not be for what Adobe charges me each month.

                           

                          I guess I'll have to try and call Adobe tomorrow

                          • 10. Re: Cannot use 3d with 1080 graphics card
                            Giordano - ACP Italy Adobe Community Professional

                            You will see that the assistance service can help you.

                            I'm sorry I can not help you, I use an HP Envy computer ($ 2000.00), Windows 10 64 bit and so on ... like yours.

                            I checked and after all the tests I don't know what it can be without having your PC in front of me ... in mine, I never had problems of 3D.

                             

                            However, let us know if you could solve your problem.

                            • 11. Re: Cannot use 3d with 1080 graphics card
                              Test Screen Name Most Valuable Participant

                              How did you disable the Intel card, exactly?

                              • 12. Re: Cannot use 3d with 1080 graphics card
                                Snakepitter540 Level 1

                                Through the Device manager panel.device manager.JPG