7 Replies Latest reply on Jan 28, 2018 3:59 AM by Test Screen Name

    Unable to select new scratch disk location photoshop 2018

    louisaw91393746

      hi,

       

      I'm having problems doing more than 3 minutes work in photoshop 2018 without it telling me my scratch disk is full, despite the fact I have cleared my MacBook over and over to free up space. I've tried to change the scratch disk to my external hard drive by going to preferences> Scratch disks etc but my External HD isn't showing as an option and it won't allow me to de-select the Mac HD option either. I have also tried launching PS and pressing Command option and doing it that way, but that doesn't show my external HD as an option either.

       

      Any ideas? It won't even allow me to save my work so far because the scratch disk is full.

      Any advice would be greatly appreciated! Thanks!