17 Replies Latest reply on Jan 29, 2018 2:38 PM by firebird888

    Hyperlinks not working after uploading PDF doc to website

    firebird888 Level 1

      For years I have been creating documents in Word that contain hyperlinks to web URLs and converting them to PDFs using Adobe Acrobat. I upload the document to my website for customers to download.

       

      Now, suddenly, this doesn't work. 

       

      I am using Windows 10, Word 2016 and Acrobat Pro DC. I am able to create PDF documents but after uploading them to my website, none of the hyperlinks are clickable.

       

      I have found a thread about this at Adobe Reader DC not opening hyperlinks so it seems I am not the only one with this problem. Has anyone found a fix or a workaround for this?