4 Replies Latest reply on Feb 1, 2018 12:39 AM by Trevor.Dennis

    Images not showing up in window when I open them in Photoshop

    phoenixt90426401 Level 1

      The image shows up in the layers panel, but not in the actual window. I have read several other threads on this so I will say that I did clear the preferences and it didn't do anything to help. This has been going on for a week and I can't seem to find a solution and I can't do any photo editing with it like this.

       

      Specifically what I'm trying to do: I am in Indesign editing a linked file on Photoshop, or just opening image (JPEG, TIFF) files from my desktop on Photoshop.

       

      Things I have tried:

      • Deleting/resetting photoshop preferences (Ctrl+Alt+Shift)
      • Uninstalling/reinstalling (this actually fixed the problem last night, but the problem was back again this morning, and when I tried uninstalling again this time it did not help anymore)
      • Dowloading older versions of Photoshop (no difference, same issue)
      • Opening different file types (Tiff, JPEG, the problem persists with every file)

       

      Things about my computer:

      Dell Inspiron 15 5000

      Adobe Creative Cloud Photoshop download

      Windows 10

       

      What the issue looks like:

      2018-01-27.png