10 Replies Latest reply on Mar 13, 2018 12:29 AM by stijns36290969

    Images being ruined by Lightroom

    iainmclean

      All my images are being corrupted and ruined by Lightroom when they are imported.  They are fine when opened in Photoshop but when I import them to Lightroom they are being completely ruined. If I scroll it starts doing this to all my images. Totally corrupts them. These are Cannon Cr2 raw files.

      Screen Shot 2018-01-28 at 15.41.02.png

       

      Moved from Lightroom CC — The cloud-based photo service to Lightroom Classic CC — The desktop-focused app

        • 1. Re: Images being ruined by Lightroom
          John Waller Adobe Community Professional & MVP

          In Lightroom Preferences > General, try UNchecking Use Graphics Processor.

          • 2. Re: Images being ruined by Lightroom
            iainmclean Level 1

            Sorry, doesn't make any difference.

            • 3. Re: Images being ruined by Lightroom
              DdeGannes Adobe Community Professional

              This means that the raw file data is corrupted, and it is not being caused by Lightroom, it is caused by hardware malfunction. The usual reason is faulty card reader or the actual card, faulty cable connection, failing memory modules in your computer to name a few.

              Have a look at the video available at the link below.

              Corrupt RAW Files That Appear Fine On-Camera - YouTube

              1 person found this helpful
              • 4. Re: Images being ruined by Lightroom
                iainmclean Level 1

                Actually, I've been using these files for years, and they open in Photoshop fine, its just Lightroom that is causing the issue, so unfortunately I don't think you are giving me the answer.

                • 5. Re: Images being ruined by Lightroom
                  JimHess Adobe Community Professional & MVP

                  Do they open in Camera Raw when using them in Photoshop? Are these raw files? The import process in Lightroom doesn't change images in any way. It's simply a process of pointing Lightroom to images and adding them to the catalog. In most cases, issues that you are showing are corrupted raw image data.

                  • 6. Re: Images being ruined by Lightroom
                    John Waller Adobe Community Professional & MVP

                    Actually, I've been using these files for years, and they open in Photoshop fine, its just Lightroom that is causing the issue

                    To pin this issue down to its root cause, we're going to need deductive troubleshooting.

                     

                    When did this first start happening? if you've been using these files for years, presumably that includes Lightroom? So when did they first start corrupting in Lightroom? and which version?

                     

                    You're in the Lightroom CC forum. I presume they are corrupt in CC? How about Classic CC?

                     

                    Which Canon camera model are they from?

                     

                    Are you using current Cloud versions of Photoshop and Lightroom?

                     

                    Any more you can tell us?

                    • 7. Re: Images being ruined by Lightroom
                      DdeGannes Adobe Community Professional

                      Quote "Actually, I've been using these files for years, and they open in Photoshop fine, its just Lightroom that is causing the issue, so unfortunately I don't think you are giving me the answer."

                       

                      You have been using the actual files that are showing the corruption and they worked fine previously?

                      Have you actually viewed the video in the link that I posted?

                       

                      Both questions need a yes or no answer!

                      • 8. Re: Images being ruined by Lightroom
                        iainmclean Level 1

                        Yes, I have been using these exact same RAW files (cr2, canon EOS) for a few years now and now all of a sudden they are corrupted in Lightroom.

                        Yes, I have viewed the video and YES it looks the same, but why now? There are images that are now doing this that I have published, so really unless these have been corrupted on the disk (and they have never moved off of the hard drive they initially were put on from the card).

                        This started happening with the latest Lightroom, these were from a Canon EOS 40D compact flash card and then immediately stored onto a Lacie Rugged.

                        It happens in both CC and Classic.

                        I have the latest versions of the apps from CC.

                        • 9. Re: Images being ruined by Lightroom
                          DdeGannes Adobe Community Professional

                          You say that you have used the files for a few years, is it the first time you are importing into Lightroom?

                          Can you upload one of the raw files online so others users can do a test on their system to see if the files are really corrupt.

                          • 10. Re: Images being ruined by Lightroom
                            stijns36290969

                            Same thing happens for me in LR Classis CC, 7.2 (mac version).

                            I used the catalog for years, without problem.

                            I switched from Canon to Fuji in January, and it started happening. Maybe this is a coincidence.

                            I get the rainbow effect on random images, in the grid and the develop module.

                            When I export the image, it is corrupted.

                            When I preview that raw file in explorer, it is also corrupted.

                            However when I simply copy that raw file, it is fine! When I import the copy, it is also fine.

                            I don't understand, because normally Lightroom is not changing the originals...