6 Replies Latest reply on Feb 1, 2018 11:38 PM by Beverley Gray

    PDF invoice by email stopped

    brdcphoto Level 1

      Since November 2017 I do not receive any emails anymore with a pdf invoice attached.  This morning I chatted with support and they said that due to a policy change they do not send them anymore.

       

      First, I did not receive any warning that this service would stop.  My invoices by email are forwarded automatically to my accountancy software.  By having to do this manually, this will take a lot of time.  Cause Adobe, you are not the only one I have to download invoices from.

       

      Second and what strikes me even more, is that all the bigger companies like Envato, Adobe, etc. do not send invoices by email.  While smaller ones do.  This does not seem very 2018 if you ask me.

       

      Please reconsider this.

       

      Thx