2 Replies Latest reply on Jan 30, 2018 5:26 PM by coldwaterjohn

    Error message on attempting to add images to LR CC: "Cancelled worker thread requests cannot be restarted:-query"

    coldwaterjohn Level 1

      I have not the faintest idea, even as a native English speaker, what this error message means or is trying to tell me.


      The outcome is that images which I have attempted to add to Lightroom CC, are not added.

      Support staff were supposed to call me at 1800 GMT this evening. That didn't happen. Chat kept me hanging indefinitely without anyone ever appearing on the other end of the "chat". Is it time to call it a day with Adobe, or is there someone out there who knows what is going on here?