2 Replies Latest reply on Jan 29, 2018 1:20 PM by Gaius Coffey

    Why are all creative cloud "New Document" windows blank?

    Gaius Coffey Level 2

      Hi,

      I am a long-time Adobe user and have had a load of software installed on my current machine for a number of years, but recently when I try to open a new document...

       

      In Photoshop...

      In Illustrator...

      In InDesign...

       

      With Photoshop, at least if I press "Enter" I still get a new document, but with the other two, I simply cannot create a new document at all...

       

      WHAT DO I DO? WHERE CAN I REPORT THIS? HOW CAN I GET HELP?

      Thanks,

      Gaius