4 Replies Latest reply on May 5, 2008 12:44 PM by MergeThis

    Red Boxes in Old WebHelp Project?

    forme3d Level 1
      I am using RoboHelp 7 (latest updates) and I have to update an older WebHelp project and when I first opened the files RH7 converted/updated the files and now my topics have strange red boxes at the top and bottom of the topics. How do I fix this? Maybe they were links pointing to navigation graphics or something. This is what the text in the box states when I look in the HTML view:

      <script type="text/javascript" language=javascript1.2><!--
      if (window.writeIntopicBar)

      I don't see any navigational graphics in the top-level folder like the HTMLHelp project I last worked on. How do I restore the functionality of these red boxes?
        • 1. Re: Red Boxes in Old WebHelp Project?
          Peter Grainge Adobe Community Professional
          It sounds like what you have upgraded is not the project but the webhelp output.

          Try very hard to locate the source files as otherwise you have quite a bit of work to do.

          See this article on RoboWizard's site.


          • 2. Re: Red Boxes in Old WebHelp Project?
            forme3d Level 1
            Hi Peter,
            Thanks for the quick input! I have captured a video sequence showing the nitty gritty, the project files and final generated output....which looks fine. I think those red boxes pertain to the navigation links. Feel free to take a look at the "Jing" screencast video. I am guessing I must have the correct files if the ouptut comes out nicely and the links all work....but I am still not 100% sure nothing is wrong though....Here is the link:


            Any future comments welcome.
            - Mike
            • 3. Re: Red Boxes in Old WebHelp Project?
              Peter Grainge Adobe Community Professional

              First, many thanks for showing the problem that way. It certainly makes things easier.

              In an early part ot the video the folders showed Language, SSL and then some WH* folders. Those WH* folders are part of an output. Open up one of the supplied sample projects that ships with RH and generate an output without changing the folders. You will see what I mean.

              Those red squares are a sign that someone has managed to get an output into the source. RH stops you generating into the source but it does not stop you publishing into the source so my guess is that is what someone has done.

              As you say, your output looks fine but I am not sure if it is safe to use them in the sense of something else not working. Have you tested search and index?

              I am hoping Rick Stone is looking at this thread. Rick, it only takes a couple of minutes to look at Mike's video. What do you think please?

              • 4. Re: Red Boxes in Old WebHelp Project?
                MergeThis Level 4
                Check the TrueCode (or whatever they call it in RH7) and see if there's stuff like this near the top. If so, it's definitely output files.

                Good luck,