Their customer service is terrible, I've never had a positive interaction with them. I'm most likely going to cancel but their cancelation fees are ridiculous. Why do I have to pay to not pay for something?
We're sorry for the inconvenience!
I see you have an Adobe account under the same ID as with forums. The subscription has been cancelled and a refund has also been initiated which will be there in your account in next 5-7 working days. Let us know if there is anything we can help you with.
Also, please see the shared link for information on renewal and cancellation policies: Legal subscription terms | Adobe
Feel free to update the thread for any more questions.
We appreciate your business with Adobe.
As I understand you are upset about the cancellation policies, please see the link for help: Legal subscription terms | Adobe
Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You can now self-cancel your subscription, see here:
Hope this information helps! Feel free to update this thread for more questions.