10 Replies Latest reply on May 10, 2018 7:56 PM by swathisreeluke7

    Adobe Photoshop CC 2018 abruptly stops working. Requires upgrade to Windows 10 to run.

    UXCOxygen Level 1

      Adobe Photoshop was working fine until last week.

      It seems like the new update won't work on Windows 10.

       

      Every time I try to launch Adobe Photoshop I get the following message:

      "Adobe Photoshop requires Windows 10 Anniversary Update (version 1607) or later. Upgrade for free to newer version of Windows 10 to run Photoshop."

       

      Since we are on a corporate/enterprise account (Enterprise version of Office) we cannot update to the Windows 10 Anniversary Update (version 1607) or later.

      How can I get Photoshop to work again?

       

      See screen shots for details.

       

      Requires Anniversary Edition.PNG

       

      windows version.PNG