11 Replies Latest reply on Feb 1, 2018 3:58 AM by hatstead

    Unable to print from PSE15

    davidb64295045 Level 1

      I have PSE 15, and all was working well with my Epson XP-830 printer.  When that printer died, I got a Canon TR8520.  With the Canon printer (wireless), I get an error message "because the default printer could not be opened."  I took the printer to Best Buy (where I bought it), and the Geek Squad was stumped.  We were able to get the Canon to print when connected via cable, but not wirelessly.  The printer works from all other apps, including Adobe Acrobat.

       

      Does anyone have any suggestions how to get the printer to work from PSE15?