12 Replies Latest reply on Nov 24, 2018 11:55 PM by DdeGannes

    Lightroom Classic CC won't sync at all

    esemze Level 1

      This is the second time I'm posting this with no fix at all. First time I posted was a couple of months ago. Not sure why we pay for a product that has no real tech support at all. Lightroom Classic CC will not sync with Creative Cloud at all. It was working fine until the release of Lightroom CC which I tried for 2 days and deleted. Since then I haven't been able to get anything to sync. I have photos on Lightroom Mobile that won't sync to my Macbook and I have photos on my Macbook which won't sync with anything. I've got sync'd collections which no longer work. When I create a new sync'd collection and add photos, nothing happens.

      I'll add some screen shots:

       

      Screen Shot 2018-01-31 at 7.42.43 PM.png

      Screen Shot 2018-01-31 at 7.42.11 PM.png

       

      Note how the number of sync'd photographs doesn't match.

       

      Please help this has been extremely frustrating for way too long.