0 Replies Latest reply on Feb 1, 2018 4:50 PM by graceemily

    Having problems logging into Creative Cloud and opening Lightroom cc

    graceemily Level 1

      When I try to log into the Creative Cloud it asks me for my email and password and then it keeps telling me I have signed out!  I know the email and password is correct.

       

      When I try to open my Lightroom it keeps coming up with a box saying its the wrong catalogue  choose a new one.  I click exit but it doesn't seem to exit, just everytime I try to open Lightroom I get this box and it won't go any further.  Frustrating

       

      Should I uninstall lightroom and try again?

       

      Advice please would be much appreciated.  I usually work in Lightroom daily and I just can't get it to open.