I am a RoboHelp user. After updating my RH 7, I am now
getting Windows Vista messages indicating that a "missing
component" needs to be installed for RH7.
This missing component is Flash. The problem is that after I
download and install Flash, RH and/or Windows does not appear to
see it, as I keep getting the same missing component message every
time I open and close RoboHelp.
I've tried removing Flash and installing it fresh, but this
does not work. The message indicates that the flash.ocx file cannot
be found. I've tried searching for this file myself, but haven't
found it yet either.
I'd be grateful for any advice on tracking down the
I appear to be able to download Flash Player using FireFox,
but not IE. When I try clicking the "Agree and Download" button in
IE, it simply refreshes the screen and nothing downloads.
Unfortunately, updating Flash with Firefox doesn't seem to affect
RoboHelp's belief that I don't have Flash Player.
I found instructions online to uninstall and try reinstalling
to see if that could force a download, but that didn't work.
Unfortunately, this prevents me from using the following