2 Replies Latest reply on Feb 7, 2018 1:13 AM by Matz48

Cannot open a "new" file

jamesw72853079 Feb 3, 2018 12:58 PM

Clicking on "new" in file menu opens the frame for a new window but nothing happens to allow me to go from there. Just started happening today after years of effective usage.

1. Re: Cannot open a "new" file

JoeLib Feb 3, 2018 6:48 PM (in response to jamesw72853079)

Do you think we are all mind readers out here?

What version Photoshop and what computer hardware platform are you using?

And what OS version?
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2. Re: Cannot open a "new" file

Matz48 Feb 7, 2018 1:13 AM (in response to JoeLib)

I have the same problem since I installed the latest version av Photoshop CC on myc Asus computer with 8 GB RAM and Windows 10. In the former version of Photoshop I could use this option very effective. I have canceled the version and made a new install and nothing happened.
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