Clicking on "new" in file menu opens the frame for a new window but nothing happens to allow me to go from there. Just started happening today after years of effective usage.
Do you think we are all mind readers out here?
What version Photoshop and what computer hardware platform are you using?
And what OS version?
I have the same problem since I installed the latest version av Photoshop CC on myc Asus computer with 8 GB RAM and Windows 10. In the former version of Photoshop I could use this option very effective. I have canceled the version and made a new install and nothing happened.