2 Replies Latest reply on May 3, 2008 3:30 PM by tdkyol

    Unable to install AIR...

    tdkyol
      I have installed and uninstalled the beta versions of Adobe Air. With all the clean up utility, I believed that I scrubbed all the trace of the previous version, but I am not able to install the most recent version of Adobe Air. Here is the error log. Could any body help me on this?
      -----------------
      Performing runtime install
      UI SWF load is complete
      UI initialized
      enter confirming
      Installation type: new
      stateInstallingWithElevation: enter install
      received unknown message type from subinstaller: Adobe AIR is currently not installed
      received unknown message type from subinstaller: Installing with version 1.0
      subinstaller: Scheduling runtime installation operations
      subinstaller: Beginning runtime installation
      subinstaller: Beginning install
      subinstaller: Installing C:\users\me~1\appdata\local\temp\airbd77.tmp\setup.msi
      subinstaller: Error occurred; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1638" errorID=0]
      subinstaller: Rolling back install of C:\users\me~1\appdata\local\temp\airbd77.tmp\setup.msi
      subinstaller: Rollback due to error complete
      Failed during elevated install: error 0 1638
      runtime install entering error state: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1638" errorID=0]
      ----------------------
      Thank you!