12 Replies Latest reply on Apr 3, 2018 7:37 AM by miketomaselli22

    Lightroom Classic CC - Magenta Problem

    alickm9508967

      Hope someone can help.

       

      First up, my screen is calibrated, I have reset Lightroom, I have updated my Canon drivers. I have Lightroom also running on a Mac and it prints the colours correctly.

       

      I am running a Windows 10 system with a Canon iP8700 series printer. The problem started around a month ago.

       

      When I print out, I have a heavy magenta cast. I also see the cast in the print preview so I have stopped printing and am checking various settings against the preview.

       

      The problem remains the same regardless of whether I use the Profile setting Managed by Printer or the Canon presets.

       

      If I print to jpeg file instead of printer then it prints correctly.

       

      I can do a manual colour adjustment on the preview to reduce the magenta.

       

      Any ideas why this has started happening and how to correct it. I have tried pretty much every option available.

       

      Thanks!