Issue in Adobe In-Design CS6 x64--Faulting application name

[arunavas86958717]

I am facing issue while restarting In-Design Service.

Can you please help me with root cause of issue?

Log from event log:

Faulting application name: InDesignServer.exe, version: 8.0.0.370, time stamp: 0x4f72d6c2

Faulting module name: Public.dll, version: 8.0.0.370, time stamp: 0x4f72d605

Exception code: 0xc0000005

Fault offset: 0x0000000000194c17

Faulting process id: 0x8e8

Faulting application start time: 0x01d39f18372737e2

Faulting application path: G:\Adobe\Adobe In-Design CS6 Server x64\Adobe InDesign CS6 Server x64\InDesignServer.exe

Faulting module path: G:\Adobe\Adobe In-Design CS6 Server x64\Adobe InDesign CS6 Server x64\Public.dll

Report Id: 751d8d82-0b0b-11e8-abff-005056ab9fe3

[Bill Silbert]

What operating system are you on?

[arunavas86958717]

We are using Windows Server 2008R2 and Adobe In Design CS6 Server x64

[Laubender]

Hi arunavas86958717 ,

FWIW:

8.0.0.370 points to a not bug-fixed version of InDesign CS6 Server.

Maybe this thread should be moved over to:

InDesign Server Developers

Regards,
Uwe

[Steve Werner]

Move to InDesign Server Developers forum