When attempting to import a video into Photoshop (CC2018 and Mac Pro Sierra) file loads halfway and then error message : Could not complete your request because the DynamicLink Media Server is not available. (Clearly there in Documents).
Works perfectly well on my iMac. I can find nothing helpful in the forums or on the web. We have uninstalled Photoshop and reinstalled and restarted. Nothing makes any difference.
Question answered by Adobe chat. Installing and opening video file in CC2017 reinstalled a missing component. works fine in CC 2018 now.
What component did you install?